.message-targets{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:13px;margin:20px 0}.message-target-bubble{display:block;padding:17px;border:1px solid #d8e5eb;border-radius:15px;background:#fff;color:#183444;text-decoration:none;box-shadow:0 2px 6px rgba(12,63,89,.04);transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease}.message-target-bubble:hover,.message-target-bubble.selected{border-color:#0a5f93;transform:translateY(-2px);box-shadow:0 9px 18px rgba(12,63,89,.12)}.message-target-bubble.broadcast{background:#f1f9e6;border-color:#b6df3c}.message-target-bubble strong,.message-target-bubble small{display:block}.message-target-bubble small{margin-top:5px;color:#647783}.message-compose{max-width:760px;margin:20px 0}.message-compose textarea{width:100%;min-height:110px;padding:11px;border:1px solid #b9c9d1;border-radius:8px;font:inherit}.message-question-list{margin-top:28px}.staff-question{margin:12px 0}.staff-question.open{border-left:4px solid #f3a217}.staff-question.answered{border-left:4px solid #2b9c57}.staff-question textarea{display:block;width:100%;min-height:85px;margin:8px 0;padding:10px;border:1px solid #b9c9d1;border-radius:7px;font:inherit}@media(max-width:600px){.message-targets{grid-template-columns:1fr}}
.chat-thread{display:flex;flex-direction:column;gap:9px;max-height:480px;overflow-y:auto;padding:16px;background:#eef5ef;border:1px solid #d9e7da;border-radius:11px;margin:14px 0}.chat-bubble{max-width:82%;padding:10px 12px;border-radius:12px;box-shadow:0 1px 2px rgba(12,40,22,.1)}.chat-bubble.incoming{align-self:flex-start;background:#fff;border-top-left-radius:3px}.chat-bubble.outgoing{align-self:flex-end;background:#dff6cc;border-top-right-radius:3px}.chat-bubble span,.chat-bubble small{display:block}.chat-bubble small{margin-top:6px;color:#60716b;font-size:11px}.chat-compose{margin-top:16px}